Central Rural Electric Cooperative is an Equal Opportunity Employer (M/F/D/V).

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Broadband Services Technician
Posted Date:8/26/2026
Department:Fiber
FT/PT Status:Full Time
  

Job Responsibilities:
Broadband Services Technician
Central Rural Electric Cooperative

Exhibiting stewardship for the cooperative, the Broadband Services Technician professionally represents the broadband area by providing maintenance and installation of broadband services for Centranet. This includes installation of fiber drops, home installations, Wi-Fi optimization, routine and emergency maintenance and troubleshooting. This position interacts closely with subscribers to coordinate the routing and installation of fiber devices and outlets. The Broadband Services Technician position works closely with other departments to achieve Centranet’s goals.

Core Values
The core values represent the code of conduct required of every employee to ensure an exceptional standard of performance and cooperation is demonstrated and maintained throughout the cooperative. 

• Safety First - It is every employee’s responsibility to educate and protect themselves, coworkers, members, and the public from hazards exposed by the nature of our work. 
• Purpose Driven - We believe that safe, affordable, and reliable electricity is the foundation of our communities and has the power to transform lives. 
• Dedicated to Serve - We make every decision and measure every outcome based on how well it serves our members. 
• Respectful Engagement - We listen to one another and embrace diverse opinions, tactful honesty, and authentic integrity.
• Servant Leadership - We look for ways to help each other grow through collaboration and teamwork. Above all, we treat others with the respect, compassion, and equality they deserve. 
• Results Oriented - We follow through on commitments and show forward progress.

Core Responsibilities
The duties and responsibilities described below are the essential functions of the job and are not intended to be all inclusive for this position. 

• Performs professional installation of broadband enabling equipment at subscriber’s homes which includes optimizing fiber path from NID to ONT, connecting wireless network devices, and conducting speed tests. 
• Educates subscriber on Centranet app, configuration of SSID and password, and trains subscribers on installed equipment. 
• Performs professional installation of Voice Over Internet Protocol broadband enabling equipment at subscriber’s homes, testing of all equipment and trains subscribers on installed equipment.
• Maintenance, support, upgrade, installation and troubleshooting of network equipment, cables and fiber in Fiber huts, subscriber homes, and businesses.
• Work with contractors to assist in Fiber hut equipment installation, maintenance, fiber install, and termination.
• Assist Network Engineering with configuring and troubleshooting network equipment in fiber huts, subscriber homes, and businesses.
• Participate in on-call duties, standby support outside business hours and weekends as needed. 
• Participates in educational opportunities to stay informed about developments in technology that may aid in the function of the department and the Cooperative.

Classification
• Non-Exempt
• Reports to the Broadband Services Superintendent
• Work requires a high degree of responsibility for information, technology and/or equipment.
• Position has no formal supervisory responsibility for the work of others. 
 

Job Qualifications:
Qualifications
A successful candidate must believe in the core values of the cooperative and be driven by the mission. The qualifications below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific requirements and competencies include:

• Solid Educational Background - Associates degree in IT, computer science or related field preferred with at least 1 year of related experience required which may include experience with computer maintenance and support.
• Working knowledge and understanding of broadband and fiber technologies, including but not limited to GPON, XGS-PON, Wi-Fi, fiber connections related to the plant and outside the plant in a field setting.
• Common network and network management protocols.
• Ability to solve network, wi-fi, and connectivity problems independently, quickly, and completely.
• Communicate clearly and effectively with subscribers, peers, supervisor, and other department members through verbal and written communication.
• Strong organizational skills with exceptional follow though and attention to detail.
• Exceptional customer interaction skills and professionalism.
• Ability to accurately communicate moderately complex technical information, ideas, and results in both oral and written form.
• Ability to exercise a high degree of professionalism in safeguarding confidential data.
• Must be CPR and First Aid certified or possess the ability to obtain such certification within one year of employment.
• Must have and maintain a valid Oklahoma Driver’s License.
• Analytical Skills - collects and researches data, identifies data relationships and dependencies
• Communication - Expresses ideas and thoughts both verbal and written, exhibits good listening and comprehension, keeps others adequately informed and selects and uses appropriate communication methods.
• Customer Service - Displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, and solicits customer feedback to improve service.
• Excellent Problem Solving - Identifies problems in a logical and timely manner, gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages and works well in group problem solving situations  
• Initiative - Volunteers readily, undertakes self-development activities, seeks increased responsibilities, takes independent actions and calculated risks, looks for and takes advantage of opportunities and asks for help when needed.
• Self-Management - Regulates impact of own emotions upon others, remains focused and energized under stress, accepts coaching, and recovers quickly from setbacks, projects realistic self confidence in abilities.
• Use of Technology - Demonstrates required skills, adapts to new technologies, troubleshoots technological problems, uses technology to increase productivity and keeps technical skills up to date.
 

Other Job Information (if applicable):
Qualifications
A successful candidate must believe in the core values of the cooperative and be driven by the mission. The qualifications below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific requirements and competencies include:
• Solid Educational Background - Associates degree in IT, computer science or related field preferred with at least 1 year of related experience required which may include experience with computer maintenance and support.
• Working knowledge and understanding of broadband and fiber technologies, including but not limited to GPON, XGS-PON, Wi-Fi, fiber connections related to the plant and outside the plant in a field setting.
• Common network and network management protocols.
• Ability to solve network, wi-fi, and connectivity problems independently, quickly, and completely.
• Communicate clearly and effectively with subscribers, peers, supervisor, and other department members through verbal and written communication.
• Strong organizational skills with exceptional follow though and attention to detail.
• Exceptional customer interaction skills and professionalism.
• Ability to accurately communicate moderately complex technical information, ideas, and results in both oral and written form.
• Ability to exercise a high degree of professionalism in safeguarding confidential data.
• Must be CPR and First Aid certified or possess the ability to obtain such certification within one year of employment.
• Must have and maintain a valid Oklahoma Driver’s License.
• Analytical Skills - collects and researches data, identifies data relationships and dependencies
• Communication - Expresses ideas and thoughts both verbal and written, exhibits good listening and comprehension, keeps others adequately informed and selects and uses appropriate communication methods.
• Customer Service - Displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, and solicits customer feedback to improve service.
• Excellent Problem Solving - Identifies problems in a logical and timely manner, gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages and works well in group problem solving situations  
• Initiative - Volunteers readily, undertakes self-development activities, seeks increased responsibilities, takes independent actions and calculated risks, looks for and takes advantage of opportunities and asks for help when needed.
• Self-Management - Regulates impact of own emotions upon others, remains focused and energized under stress, accepts coaching, and recovers quickly from setbacks, projects realistic self confidence in abilities.
• Use of Technology - Demonstrates required skills, adapts to new technologies, troubleshoots technological problems, uses technology to increase productivity and keeps technical skills up to date.