Employment

Central Rural Electric Cooperative is an Equal Opportunity Employer (M/F/D/V). Start Over with Job Search Returning Applicant?  Login Now Energy Services Representative Posted Date: 12/5/2024 Department: Energy Services FT/PT Status: Full Time     Job Responsibilities: Energy Services Representative Central Rural Electric Cooperative Exhibiting stewardship for the cooperative, the Energy Services Representative professionally represents the Energy Services department by providing member support, maintaining records, files and databases.  This position focuses on preparing members for energy needs assessment, assisting the process of administrating electrical service contracts and upholding efficient work order management. Core Values The core values represent the code of conduct required of every employee to ensure a higher standard of performance and cooperation is demonstrated and maintained throughout the cooperative.  • Safety First - It is our responsibility to educate and protect ourselves, coworkers, members and the public from hazards exposed by the nature of our work.  • Purpose Driven – We believe that safe, affordable and reliable electricity is the foundation of our communities and has the power to transform lives.  • Dedicated to Serve – We make every decision and measure every outcome based on how well it serves our members.  • Respectful Engagement – We listen to one another and embrace diverse opinions, tactful honesty and authentic integrity. • Servant Leadership – We look for ways to help each other grow through collaboration and teamwork. Above all, we treat others with the respect, compassion and equality they deserve.  • Results Oriented – We follow through on commitments and show forward progress. Core Responsibilities The duties and responsibilities described below are the essential functions of the job and are not intended to be all inclusive for this position.  • Explain new service and construction procedures and programs to members. • Schedule appointments for the Energy Technicians to meet with members. • Create and process invoices, correspondence, and contracts for the department. • Management of work orders (create, process, complete or cancel). • Handle phone calls and member correspondence in a timely and efficient manner. • Prepare and manage the filing of Right-of-Way easements with courthouses. • Maintain databases with member information. • Imaging, filing and record keeping. • Assist the department with any duties as required to keep the needed workflow for the department and cooperative. • Responsible for following all cooperative safety policies and procedures. Classification • Non-Exempt • Reports to the Director of Energy Services • Decisions and duties are monitored and reviewed that have a moderate impact on the organization. Work requires a high degree of responsibility for information, technology and/or equipment. • Position has no formal responsibility for the work of others.    Job Qualifications: Qualifications A successful candidate must believe in the core values of the cooperative and be driven by the mission. The qualifications below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific requirements and competencies include: • Solid Educational Background – High school diploma or equivalent with at least 1-4 years of related work experience which may include customer service and/or general office experience. Associate’s Degree or two year university equivalent preferred. • Applicable knowledge of Microsoft office. • Must have the ability to maintain numerous types of files and databases and possess good communication skills. • Must become familiar with all company policies and procedures. • Must have and maintain a valid Oklahoma driver’s license. • Must be able to obtain a notary public. • Communications – Expresses ideas and thoughts both verbal and written, exhibits good listening and comprehension, keeps others adequately informed and selects and uses appropriate communication methods. • Customer Service – Displays courtesy and sensitivity and responds promptly to customer needs. • Dependability – Responds to requests for service and assistance. • Quality – Demonstrates accuracy and thoroughness. • Teamwork – Balances team and individual responsibilities.   Other Job Information (if applicable): Working Conditions Work Environment Indoor office work environment; nonhazardous work Work Hazards Infrequent exposure to extremes in noises, temperatures, distractions, etc. Little or no exposure to hazards Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; walk, use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand, climb or balance; stoop, kneel or crouch and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.